HOURS OF OPERATION: All times are Eastern Standard Time. Our business hours are as follows:
Monday, Tuesday, Thursday: 10:00 AM - 2:30 PM and 7:00 PM - 8:00 PM
Wednesday: 10:00 AM - 2:30 PM
Friday: 10:00 AM - 2:30 PM and 7:00 PM - 9:00 PM
Saturday: 2:30 PM - 5:00 PM and 7:00 PM - 9:00 PM
Sunday: 2:30 PM - 5:00 PM and 7:00 PM - 8:00 PM.
We have later evening hours for the convenience of any customers on the west coast, who are several hours behind us.
During normal business hours, we are available to chat, assist in person, answer phone calls, and even help measure your dog. Please note: we do not always answer phone calls or Facebook messages after business hours.
We are closed the following days: Valentine's Day, President's Day, Ash Wednesday through Easter Day, Patriot's Day, Mother's Day, Memorial Day, Father's Day, Fourth of July, Labor Day, Patriot Day, Halloween, Veteran's Day, Thanksgiving Eve, Thanksgiving Day, Black Friday, Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day.
There may be times when our store is closed during normal business hours on days not mentioned above, due to family obligations, and the fact that we do travel to shows, events, and trials, setting up booths, and working our dogs.
If our store is closed because we are at an event, we will post on Facebook and our home page alerting you to our location. You are more than welcome to come visit us when we do set up. If the event will allow outside dogs, you are welcome to bring your dogs also.
If our store is closed during a holiday sale, you will still get the sale price on your online order. It simply won't be fulfilled and shipped until the next business day.